Customer Service Manager | Carrefour | Egypt - Jobs Careers Near Me -->
  • Customer Service Manager | Carrefour | Egypt

    Friday, January 10, 2020

    Job Information :

    Job Name: Customer Service Manager
    Department: IT
    job code: CS01
    ob Status: Open
    Branch Name: Cairo Festival City - New Cairo

    • Oversee the day to day operations.
    • Manage & coordinate the after sales department by distribution & movement of products to the customer.
    • Manage customer queries & services required by solving problems & ensuring implacable service & products delivery.
    • Analyze complaints related to work survey and propose actions to reduce complaints.
    • Prepare periodic reports and submit to management for analysis & review
    • Responsible for the Performance Management of the team

    • Bachelor's degree
    • Strong communication and problem solving skills
    • Very Good Command of English
    • Good user of MS Word, Power Point, Excel and Outlook