Customer Insights Specialist | Vodafone | Egypt - Jobs Careers Near Me -->
  • Customer Insights Specialist | Vodafone | Egypt

    Monday, January 13, 2020

    Key accountabilities and decision ownership

    Managing segment's analytics, reporting and forecasting needs.
    Supporting the segments through building proper customer and market understanding.
    Providing commercial recommendations in face of future opportunities and threats
    Managing segment's analytics and reporting requirements
    Supporting segment with customer understanding through integrating research and analytics.
    Providing fast actionable recommendations, based on tariffs and promotions profitability assessment, to alter future plans
    Providing commercial segment regularly with their performance measurement against forecast and budget and identifying any opportunities and threat
    Ensuring proper alignment for all outputs with commercial segment, pricing and finance before communication.
    Present the outcome to key stakeholders, head of departments, EBU and CBU directors in commercial forums
    Align Data warehouse on future business needs and challenges, to be prepared in terms of reporting & tools needs
    Providing insightful recommendation based on integrating analytics, modelling and researches input.
    Linking the recommendations to strategic objectives and strategy.
    Support decision making processes for VFE by providing regular performance and promotions detailed assessments on regular basis.
    Building a Forecasting model using different data sources to extrapolate business requirements for future planning.
    Support the establishment of VFE’s customer insight capabilities through working closely with Data warehouse team.
    Produce detailed insight reports for commercial areas to support decision-making

    Seniority level
    Not Applicable

    Employment type

    Job function

    Information ServicesInformation Technology and ServicesTelecommunications